Help,my speaker is dying.
 

I need some advice about my speakers please, I bought a set of quad 12L's
last December and all seemed fine but over the course of 8 months the
tweeter on the left channel was developing a crackle which eventually lead
to it cutting in and out. I sent them to quad servicing who said "Contacts
loose on crossover caused intermittent bass and treble" and promptly sorted
it free of charge. Once I got them back everything was ok for the first to
weeks but after that the crackle was back!! I've tried different speaker
cables to make sure its not them swapped the speakers round and the crackle
went from the left to the right so its definitely the speaker. Anyone got
any ideas what's going on or should I try and return them to quad before my
year warranty is up?

Help,my speaker is dying.
 

"Mr_Reece" wrote in message
...
I need some advice about my speakers please, I bought a set of quad 12L's
last December and all seemed fine but over the course of 8 months the
tweeter on the left channel was developing a crackle which eventually lead
to it cutting in and out. I sent them to quad servicing who said "Contacts
loose on crossover caused intermittent bass and treble" and promptly sorted
it free of charge. Once I got them back everything was ok for the first to
weeks but after that the crackle was back!! I've tried different speaker
cables to make sure its not them swapped the speakers round and the crackle
went from the left to the right so its definitely the speaker. Anyone got
any ideas what's going on or should I try and return them to quad before my
year warranty is up?


Yes.

Help,my speaker is dying.
 

"Keith G" wrote in message
...

"Mr_Reece" wrote in message
...
I need some advice about my speakers please, I bought a set of quad 12L's
last December and all seemed fine but over the course of 8 months the
tweeter on the left channel was developing a crackle which eventually lead
to it cutting in and out. I sent them to quad servicing who said "Contacts
loose on crossover caused intermittent bass and treble" and promptly
sorted it free of charge. Once I got them back everything was ok for the
first to weeks but after that the crackle was back!! I've tried different
speaker cables to make sure its not them swapped the speakers round and
the crackle went from the left to the right so its definitely the speaker.
Anyone got any ideas what's going on or should I try and return them to
quad before my year warranty is up?


Yes.

Thanks for the reply I was leaning towards that route, lose crossover I
wonder how that got past quad inspection, somehow I think this set of
speakers was doomed from the start.

Help,my speaker is dying.
 

Mr_Reece wrote:
I need some advice about my speakers please, I bought a set of quad
12L's last December and all seemed fine but over the course of 8
months the tweeter on the left channel was developing a crackle which
eventually lead to it cutting in and out. I sent them to quad
servicing who said "Contacts loose on crossover caused intermittent
bass and treble" and promptly sorted it free of charge. Once I got
them back everything was ok for the first to weeks but after that the
crackle was back!! I've tried different speaker cables to make sure
its not them swapped the speakers round and the crackle went from the
left to the right so its definitely the speaker. Anyone got any ideas
what's going on or should I try and return them to quad before my
year warranty is up?

Yes send them back

Call them but ask to speak to Rob Flain Service Manager, also did you pay
delivery charge?

Ask them to arrange pick up, they use Business Post, they would collect and
bill Quad


Call 01480 452561 not any other number you have ;-)


Dave xxxx
www.davewhitter.myby.co.uk

Music is Art - Audio is Engineering
Steam is Fun

Help,my speaker is dying.
 

I need some advice about my speakers please, I bought a set of quad
12L's last December and all seemed fine but over the course of 8
months the tweeter on the left channel was developing a crackle which
eventually lead to it cutting in and out. I sent them to quad
servicing who said "Contacts loose on crossover caused intermittent
bass and treble" and promptly sorted it free of charge. Once I got
them back everything was ok for the first to weeks but after that the
crackle was back!! I've tried different speaker cables to make sure
its not them swapped the speakers round and the crackle went from the
left to the right so its definitely the speaker. Anyone got any ideas
what's going on or should I try and return them to quad before my
year warranty is up?

Yes send them back

Call them but ask to speak to Rob Flain Service Manager, also did you
pay
delivery charge?

Ask them to arrange pick up, they use Business Post, they would collect
and
bill Quad


Call 01480 452561 not any other number you have ;-)


Dave xxxx

It may also be worth contacting the dealer who sold them to you. If they are
local and it's simply a loose connection on the crossover then, chances are,
this could be fixed while you waited. Might be preferable to shipping it
back and forward and would be speedier (providing the fault is that simple
and the dealer is willing).

Help,my speaker is dying.
 

Mr_Reece wrote:

: any ideas what's going on or should I try and return them to quad before my
: year warranty is up?

Absolutely, that's what warranties are for. Contact your dealer as well
as Quad right away.

Help,my speaker is dying.
 

"RPS" wrote in message
...
Mr_Reece wrote:

: any ideas what's going on or should I try and return them to quad before
my
: year warranty is up?

Absolutely, that's what warranties are for. Contact your dealer as well
as Quad right away.


I've been in contact with rob quite alot in the last few weeks and he said I
had to pay for postage to them maybe I should have pressed them further.
Anyway im going to try and get a replacement tomorrow cheers to you all

Help,my speaker is dying.
 

"Mr_Reece" wrote in message
...

"RPS" wrote in message
...
Mr_Reece wrote:

: any ideas what's going on or should I try and return them to quad
before my
: year warranty is up?

Absolutely, that's what warranties are for. Contact your dealer as well
as Quad right away.


I've been in contact with rob quite alot in the last few weeks and he said
I had to pay for postage to them maybe I should have pressed them further.
Anyway im going to try and get a replacement tomorrow cheers to you all



Hassle for the postage and you'll get it, I'm sure. I'm pleased Dave came up
with the goods for you.