Hmm, well, I got my Sonus 1 XT back from this company, supposedly fixed the
other day. It has lost two rubber feet in its travels and although the note
says no parts were used, its clearly in a different case to the one I sent.
Now it ran for around a day before it started acting up again.
Seems to me it has internal logic trouble. its been reflashed with the
latest firmware, but this has not cured the underlying intermittent fault of
it cutting out for no reason, indeed the effects are far more interesting
now.

Last night, I touched the handle to tell what the time was and it proceeded
to read every word and letter in its vocabulary from a to o, then locked up
and had to be unplugged.

Next it lost all its memories and started up like a systme reset.
After running for a further ten minutes on absolute classic rock, it totally
ignored button pressing and then decided to reset again then sulk.


I think its going back...
Its obviously got some kind of intermittent fault. This morning it
unilatterally decided it liked the World service so much it would crash if
you moved the rotary click know away from it and some of the words had
nastyy digital squeaks and grunting noises in them.

All the memories were blank again.

There was one thing to be said for old fashioned radios, you knew where you
were when these sort of faults occured. I suspect this module will end in
the bin and a new or refurbished one from Pure will be needed.
Sigh.

Brian

--
Brian Gaff -
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!

In article , Brian Gaff
scribeth thus
Hmm, well, I got my Sonus 1 XT back from this company, supposedly fixed the
other day. It has lost two rubber feet in its travels and although the note
says no parts were used, its clearly in a different case to the one I sent.
Now it ran for around a day before it started acting up again.
Seems to me it has internal logic trouble. its been reflashed with the
latest firmware, but this has not cured the underlying intermittent fault of
it cutting out for no reason, indeed the effects are far more interesting
now.

Last night, I touched the handle to tell what the time was and it proceeded
to read every word and letter in its vocabulary from a to o, then locked up
and had to be unplugged.

Next it lost all its memories and started up like a systme reset.
After running for a further ten minutes on absolute classic rock, it totally
ignored button pressing and then decided to reset again then sulk.


I think its going back...
Its obviously got some kind of intermittent fault. This morning it
unilatterally decided it liked the World service so much it would crash if
you moved the rotary click know away from it and some of the words had
nastyy digital squeaks and grunting noises in them.

All the memories were blank again.

There was one thing to be said for old fashioned radios, you knew where you
were when these sort of faults occured. I suspect this module will end in
the bin and a new or refurbished one from Pure will be needed.
Sigh.


Yes it will.. a mate of mine bought some hundreds of Reciva Internet
radios with problems. He mended a lot of them but it hardly made any
money repairing them..

Such a waste. Seems the problem is more to do with getting the firmware
right in the first place than much else..



Still if all else fails you can go digital satellite..



Brian


--
Tony Sayer

Well the repair cost 44 pounda so I want a working radio. It was fine while
under warranty. Of course its made in China and is now discontinued for a
swishy non accessible version with no sexy lady to tell me what the time is.

Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"tony sayer" wrote in message
...
In article , Brian Gaff
scribeth thus
Hmm, well, I got my Sonus 1 XT back from this company, supposedly fixed
the
other day. It has lost two rubber feet in its travels and although the
note
says no parts were used, its clearly in a different case to the one I
sent.
Now it ran for around a day before it started acting up again.
Seems to me it has internal logic trouble. its been reflashed with the
latest firmware, but this has not cured the underlying intermittent fault
of
it cutting out for no reason, indeed the effects are far more interesting
now.

Last night, I touched the handle to tell what the time was and it
proceeded
to read every word and letter in its vocabulary from a to o, then locked
up
and had to be unplugged.

Next it lost all its memories and started up like a systme reset.
After running for a further ten minutes on absolute classic rock, it
totally
ignored button pressing and then decided to reset again then sulk.


I think its going back...
Its obviously got some kind of intermittent fault. This morning it
unilatterally decided it liked the World service so much it would crash if
you moved the rotary click know away from it and some of the words had
nastyy digital squeaks and grunting noises in them.

All the memories were blank again.

There was one thing to be said for old fashioned radios, you knew where
you
were when these sort of faults occured. I suspect this module will end in
the bin and a new or refurbished one from Pure will be needed.
Sigh.


Yes it will.. a mate of mine bought some hundreds of Reciva Internet
radios with problems. He mended a lot of them but it hardly made any
money repairing them..

Such a waste. Seems the problem is more to do with getting the firmware
right in the first place than much else..



Still if all else fails you can go digital satellite..



Brian


--
Tony Sayer

This is doing my head in, this morning of course, all is sweetness again,
and no amount of fiddling about can produce the fault.

I suppose there is one option which could cause this problem, and that is
pick up of some rf or noise from the mains or via the long wire fromm the
psu brick, and when said noise is not present, the thing behaves itself.

This might point to poor filtering in the part of the psu inside the radio.
More testing needed, but its a real pain.

Its no good returning it under the repair warranty if when it gets there its
perfectly ok.

Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"Brian Gaff" wrote in message
om...
Well the repair cost 44 pounda so I want a working radio. It was fine
while under warranty. Of course its made in China and is now discontinued
for a swishy non accessible version with no sexy lady to tell me what the
time is.

Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"tony sayer" wrote in message
...
In article , Brian Gaff
scribeth thus
Hmm, well, I got my Sonus 1 XT back from this company, supposedly fixed
the
other day. It has lost two rubber feet in its travels and although the
note
says no parts were used, its clearly in a different case to the one I
sent.
Now it ran for around a day before it started acting up again.
Seems to me it has internal logic trouble. its been reflashed with the
latest firmware, but this has not cured the underlying intermittent fault
of
it cutting out for no reason, indeed the effects are far more interesting
now.

Last night, I touched the handle to tell what the time was and it
proceeded
to read every word and letter in its vocabulary from a to o, then locked
up
and had to be unplugged.

Next it lost all its memories and started up like a systme reset.
After running for a further ten minutes on absolute classic rock, it
totally
ignored button pressing and then decided to reset again then sulk.


I think its going back...
Its obviously got some kind of intermittent fault. This morning it
unilatterally decided it liked the World service so much it would crash
if
you moved the rotary click know away from it and some of the words had
nastyy digital squeaks and grunting noises in them.

All the memories were blank again.

There was one thing to be said for old fashioned radios, you knew where
you
were when these sort of faults occured. I suspect this module will end in
the bin and a new or refurbished one from Pure will be needed.
Sigh.


Yes it will.. a mate of mine bought some hundreds of Reciva Internet
radios with problems. He mended a lot of them but it hardly made any
money repairing them..

Such a waste. Seems the problem is more to do with getting the firmware
right in the first place than much else..



Still if all else fails you can go digital satellite..



Brian


--
Tony Sayer

In article ,
Brian Gaff wrote:
This is doing my head in, this morning of course, all is sweetness
again, and no amount of fiddling about can produce the fault.

I suppose there is one option which could cause this problem, and that
is pick up of some rf or noise from the mains or via the long wire
fromm the psu brick, and when said noise is not present, the thing
behaves itself.

This might point to poor filtering in the part of the psu inside the
radio. More testing needed, but its a real pain.

Its no good returning it under the repair warranty if when it gets there
its perfectly ok.

You can get clip on ferrite beads to reduce RF on a lead.

--
*How come you never hear about gruntled employees? *

Dave Plowman London SW
To e-mail, change noise into sound.

Now that is an idea, but first you need to get it to do it.


Thing is if this is what trashed it the first time, requiring a reflash of
the software, then on the one hand I don't want to let it do that again, on
the other, if the problem is not happening its hard to prove the ferrite
ring is fixing it.

Brian

--
Brian Gaff -
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!
"Dave Plowman (News)" wrote in message
...
In article ,
Brian Gaff wrote:
This is doing my head in, this morning of course, all is sweetness
again, and no amount of fiddling about can produce the fault.

I suppose there is one option which could cause this problem, and that
is pick up of some rf or noise from the mains or via the long wire
fromm the psu brick, and when said noise is not present, the thing
behaves itself.

This might point to poor filtering in the part of the psu inside the
radio. More testing needed, but its a real pain.

Its no good returning it under the repair warranty if when it gets there
its perfectly ok.

You can get clip on ferrite beads to reduce RF on a lead.

--
*How come you never hear about gruntled employees? *

Dave Plowman London SW
To e-mail, change noise into sound.

In article ,
Brian Gaff wrote:
hing is if this is what trashed it the first time, requiring a reflash
of the software, then on the one hand I don't want to let it do that
again, on the other, if the problem is not happening its hard to prove
the ferrite ring is fixing it.

Not an expensive thing to try and can do no harm. If it doesn't crash
again it's fixed. ;-)

--
*If at first you don't succeed, try management *

Dave Plowman London SW
To e-mail, change noise into sound.

On Sun, 28 Feb 2010 14:50:04 +0000 (GMT), "Dave Plowman (News)"
wrote:

In article ,
Brian Gaff wrote:
hing is if this is what trashed it the first time, requiring a reflash
of the software, then on the one hand I don't want to let it do that
again, on the other, if the problem is not happening its hard to prove
the ferrite ring is fixing it.

Not an expensive thing to try and can do no harm. If it doesn't crash
again it's fixed. ;-)

No, if it doesn't crash again, it hasn't crashed again yet. :-(

d

Yes, difficult.
I've got three months, and have already emailed the company telling them I
had some problems so I'll see what they suggest.


Maybe a nice set of rechargeable batteries on a very short lead!

Brian

--
Brian Gaff -
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!
"Don Pearce" wrote in message
...
On Sun, 28 Feb 2010 14:50:04 +0000 (GMT), "Dave Plowman (News)"
wrote:

In article ,
Brian Gaff wrote:
hing is if this is what trashed it the first time, requiring a reflash
of the software, then on the one hand I don't want to let it do that
again, on the other, if the problem is not happening its hard to prove
the ferrite ring is fixing it.

Not an expensive thing to try and can do no harm. If it doesn't crash
again it's fixed. ;-)

No, if it doesn't crash again, it hasn't crashed again yet. :-(

d