On Sun, 11 Jan 2004 12:15:29 -0000, "Craig"
wrote:

Tim,
Have you got your machine back yet?
My replacement is in the post, should get it tomorrow

Craig


Haven't heard a dickie-bird since mid-November. I'm going to shout at
them when I get around to it.

I insisted on repair instead of replacement and made it clear that
unless they tell me what was wrong with it and what they fixed I won't
be accepting it back, or a new one with the same design fault.

I think the software is probably to blame, so no amount of repair will
help. The fact that you have had the same issue adds weight to my
fears.


--
Tim Hobbs

Barcoding? http://www.bartec-systems.com
Land Rovers? http://www.seriesii.co.uk