The customer wanted a valve amp. Not an HY60 or a TDA2030 or whatever.

It was deception. End of.

The acid test is: Would the customer still be happy if he knew what
was "under the hood"? And if Trevor is so convinced the customer was/is
happy, why not just tell the customer what he'd done?

Better yet, why not present BOTH options to the customer before undertaking
any work? To repair the valve amp would cost X hundred dollars, or to plumb
in a perfectly good, but cheap, SS amp would cost just a few dollars. Let
the customer decide! That seems to me to be the most professional approach.

He lied.


Martin
--
M.A.Poyser Tel.: 07967 110890
Manchester, U.K. http://www.livejournal.com/userinfo.bml?user=fleetie