Thread: service?
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Old March 19th 10, 12:38 AM posted to uk.rec.audio
Michael Chare
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Posts: 69
Default service?

"Jim Lesurf" wrote in message
...
I'd be interested to know if anyone here has in recent years returned any
audio kit back to a UK maker for service/repair. And if so, how long the
process took, was the job done well, etc...


Well my Ricoh Caplio R7 camera can record sound.

I bought it q4 2007, in January 2008 the lens would not open properly, so
because I wanted repaired quickly, I took it to some Ricoh Agent in/near
Dartford or Gravesend from where it then went to Germany. It was repaired in
a day or two and then returned by courier to me.

Two years later the lens failed again. (whilst taking an almost identical
picture). I was not in such a hurry, but this time I was emailed a label
and told to arrange collection by a carrier. The camera again went to
Germany where it was repaired in a couple of days and returned to me. I was
not charged which was nice.

--
Michael Chare