In article , Dave Plowman (News)
wrote:

Indeed. I remember an alternator failing, and the garage said the
battery needed replacement too. Since it was fine before, I wasn't
convinced and told them I'd like the old one back. When collecting the
car they said they couldn't find it. Rather typical of BMW main dealers
who range from incompetent through to dishonest.

Might be worth reporting the theft to the police. Whilst in their hands
they had a duty of care not to 'lose' it. Having 'lost' it, it becomes
there reponsibility to give you a payment for the loss if they can't find
it when the police turn up. You could also report them to your insurance co
if you were claiming.

Having 'lost' it, I wonder how they could provide any evidence that it was
actually faulty... or that they did *not* sell it on and pocket the money.
The external auditors may also wonder about such a 'loss' unbalancing
their books.

Mind you, I doubt the police would do anything. My impression is that best
'action' you ever get is a 'crime number' almost regardless of what is
reported.

Slainte,

Jim

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