In article , Yannick Tremblay
wrote:
In article , Don Pearce
wrote:
What do you mean "not allow" you to keep the old one? It is yours - not
theirs. I suppose you could always off er sell it to them.
IMO:
If it's warranty repair work, then the manufacturer is perfectly allowed
to keep the replaced parts.
What would "allowed" mean? *Who* would "allow" this other than the owner of
the part? Keeping it without agreement may well be theft.
So far as I know, if you bought something, it is your property. Someone
else can't then decide to 'keep it' without your agreement. Doing so may be
theft.
However, if the driver was supplied at a part-exchange price, then as
part of buying the replacement driver, the broken driver is exchanged.
If the owner agrees, fair enough.
I don't think there's anything illegal in any of the above and I don't
think any manufacturer is obliged to offer all of the above.
My understanding of UK law is that the situation would depend on the
warrantee/guarantee during the period that applied, then on the basic EU/UK
laws regarding repair or replacement for up to 5-6 years. The owner can
decide to agree to details or not. But I'd expect them to have the choice
to be able to require a new part and the return of the one 'replaced' if
they so chose - albeit at higher cost if outwith the relevant 'free'
guarantee.
Slainte,
Jim
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