DAB BBC dropout

Hi,
Yesterday started to get complete dropouts every few minutes on BBC 3 and 4
DAB. Dropouts last a few seconds and sound then returns as normal. Happens
with 3 different radios in different places in the house. Does not happen
with Capital Radio. Does not happen with FM or internet.

We live in Dorset (BH20 5BB) and BBC say no faults with transmitters.

Suggestions?

Thanks,

Gordon

On Sat, 20 Jun 2015 09:49:59 +0100, "Gordon MacPherson"
wrote:

Hi,
Yesterday started to get complete dropouts every few minutes on BBC 3 and 4
DAB. Dropouts last a few seconds and sound then returns as normal. Happens
with 3 different radios in different places in the house. Does not happen
with Capital Radio. Does not happen with FM or internet.

We live in Dorset (BH20 5BB) and BBC say no faults with transmitters.

Suggestions?

Thanks,

Gordon

Sounds like your local repeater going bad. If it's a small one it may
not have monitoring in real time, so they wouldn't necessarily know.
Looks like you are covered by the Corfe Castle repeater which only
serves 800 homes. Does that sound right?

d

I think it is unlikely to be Corfe - we live in Wareham which has many more
houses!

Thanks,

Gordon

"Don Pearce" wrote in message
...

On Sat, 20 Jun 2015 09:49:59 +0100, "Gordon MacPherson"
wrote:

Hi,
Yesterday started to get complete dropouts every few minutes on BBC 3 and 4
DAB. Dropouts last a few seconds and sound then returns as normal. Happens
with 3 different radios in different places in the house. Does not happen
with Capital Radio. Does not happen with FM or internet.

We live in Dorset (BH20 5BB) and BBC say no faults with transmitters.

Suggestions?

Thanks,

Gordon

Sounds like your local repeater going bad. If it's a small one it may
not have monitoring in real time, so they wouldn't necessarily know.
Looks like you are covered by the Corfe Castle repeater which only
serves 800 homes. Does that sound right?

d

Its been happening increasingly with BBC radio Surrey in recent weeks. Most
of the time its a tiny glitch but at others lasts several seconds with a
kind of screech just as it goes.
Is this the same as you get?
It sounds to me like a digital link issue to me. This might be why they say
the transmitters are fine. Of course nobody actually listens to it and even
if they do, they probably would not know where to start looking for the
issue.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Gordon MacPherson" wrote in message
...
Hi,
Yesterday started to get complete dropouts every few minutes on BBC 3 and
4 DAB. Dropouts last a few seconds and sound then returns as normal.
Happens with 3 different radios in different places in the house. Does not
happen with Capital Radio. Does not happen with FM or internet.

We live in Dorset (BH20 5BB) and BBC say no faults with transmitters.

Suggestions?

Thanks,

Gordon

My money is still on a link even if the fm works, it c might be you get the
dab from somewhere else, and that would be where to look.

Brian

--
From the Sofa of Brian Gaff Reply address is active
"Gordon MacPherson" wrote in message
...
I think it is unlikely to be Corfe - we live in Wareham which has many more
houses!

Thanks,

Gordon

"Don Pearce" wrote in message
...

On Sat, 20 Jun 2015 09:49:59 +0100, "Gordon MacPherson"
wrote:

Hi,
Yesterday started to get complete dropouts every few minutes on BBC 3 and
4
DAB. Dropouts last a few seconds and sound then returns as normal. Happens
with 3 different radios in different places in the house. Does not happen
with Capital Radio. Does not happen with FM or internet.

We live in Dorset (BH20 5BB) and BBC say no faults with transmitters.

Suggestions?

Thanks,

Gordon

Sounds like your local repeater going bad. If it's a small one it may
not have monitoring in real time, so they wouldn't necessarily know.
Looks like you are covered by the Corfe Castle repeater which only
serves 800 homes. Does that sound right?

d

"Brian-Gaff" wrote in message
...
Its been happening increasingly with BBC radio Surrey in recent weeks.
Most of the time its a tiny glitch but at others lasts several seconds
with a kind of screech just as it goes.
Is this the same as you get?
It sounds to me like a digital link issue to me. This might be why they
say the transmitters are fine. Of course nobody actually listens to it and
even if they do, they probably would not know where to start looking for
the issue.
Brian

Oh, I think they would, Brian ...

Arfa

Oh yes? Well you have more faith than I have. Besides intermittent faults
are a pain in the wotsit as we all know. Disturb the beast and it goes away
for weeks.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Arfa Daily" wrote in message
...


"Brian-Gaff" wrote in message
...
Its been happening increasingly with BBC radio Surrey in recent weeks.
Most of the time its a tiny glitch but at others lasts several seconds
with a kind of screech just as it goes.
Is this the same as you get?
It sounds to me like a digital link issue to me. This might be why they
say the transmitters are fine. Of course nobody actually listens to it
and even if they do, they probably would not know where to start looking
for the issue.
Brian

Oh, I think they would, Brian ...

Arfa

In article , Arfa Daily
scribeth thus


"Brian-Gaff" wrote in message
...
Its been happening increasingly with BBC radio Surrey in recent weeks.
Most of the time its a tiny glitch but at others lasts several seconds
with a kind of screech just as it goes.
Is this the same as you get?
It sounds to me like a digital link issue to me. This might be why they
say the transmitters are fine. Of course nobody actually listens to it and
even if they do, they probably would not know where to start looking for
the issue.
Brian

Oh, I think they would, Brian ...

Arfa



Well they might not even be aware of short term dropouts. Problem is
these days theres hardly anyone left at the BBC to handle such
complaints!.

Might be worth contacting Arqiva at Emley moor directly..

01962 823434 or should get you started...



--
Tony Sayer

Complained to BBC. They acknowledged a problem and the fault has now
disappeared!

Thanks for your advice

Gordon

"Gordon MacPherson" wrote in message ...

Hi,
Yesterday started to get complete dropouts every few minutes on BBC 3 and 4
DAB. Dropouts last a few seconds and sound then returns as normal. Happens
with 3 different radios in different places in the house. Does not happen
with Capital Radio. Does not happen with FM or internet.

We live in Dorset (BH20 5BB) and BBC say no faults with transmitters.

Suggestions?

Thanks,

Gordon

"Gordon MacPherson" wrote in message
...
Complained to BBC. They acknowledged a problem and the fault has now
disappeared!

Thanks for your advice

Gordon



Thereby implying Brian, that once made aware of the problem, the BBC
engineers (or whoever they employ to maintain their network) were well aware
of their equipment paths and interconnections, knew exactly where to look
for the problem, and duly fixed it ...

Arfa