Not sure if anyone can give me any pointers to diagnose the following issue:

I recently bought a Tannoy BaseStation One TV soundbar. While watching a
film, the audio will cut out for maybe half a second every 20 minutes or
so. Possibly relevant detail:

The BaseStation is connected directly to the TV with an optical cable;
The cut in sound never happens in the same place twice;
It also happens when optically connected directly to the Blu-ray player;
The BaseStation has replaced an AV amp, which was also optically linked
to the TV, and had no issues.

Any ideas please?

--
Cheers, Rob

On Fri, 22 May 2015 18:09:46 +0100, RJH wrote:

Not sure if anyone can give me any pointers to diagnose the following issue:

I recently bought a Tannoy BaseStation One TV soundbar. While watching a
film, the audio will cut out for maybe half a second every 20 minutes or
so. Possibly relevant detail:

The BaseStation is connected directly to the TV with an optical cable;
The cut in sound never happens in the same place twice;
It also happens when optically connected directly to the Blu-ray player;
The BaseStation has replaced an AV amp, which was also optically linked
to the TV, and had no issues.

Any ideas please?

The one idea that strikes me immediately is to take it back to the
shop. If you have checked that the optical fibres are properly plugged
in you've pretty much exhausted all the fault-finding you can do.

d

Does the sound have any disruptions just as it goes and comes, i.e.
spitting or clicks?
I have heard this kind of thing when the signal is almost out of lock or
weak. If so then this points to the cable or other parts of the optical
link. the only other thing that springs to mind is mains borne interference
of some kind. One assumes that the sound from the TV itself is not now doing
the same, assuming the set allows both its own sound and other devices to
function at the same time.


Brian

--
From the Sofa of Brian Gaff Reply address is active
"RJH" wrote in message
...
Not sure if anyone can give me any pointers to diagnose the following
issue:

I recently bought a Tannoy BaseStation One TV soundbar. While watching a
film, the audio will cut out for maybe half a second every 20 minutes or
so. Possibly relevant detail:

The BaseStation is connected directly to the TV with an optical cable;
The cut in sound never happens in the same place twice;
It also happens when optically connected directly to the Blu-ray player;
The BaseStation has replaced an AV amp, which was also optically linked to
the TV, and had no issues.

Any ideas please?

--
Cheers, Rob

All sorts of funnies can occur with wireless connected speakers though, most
due to congestion of the band used.
Bring back wires.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Don Pearce" wrote in message
...
On Fri, 22 May 2015 18:09:46 +0100, RJH wrote:

Not sure if anyone can give me any pointers to diagnose the following
issue:

I recently bought a Tannoy BaseStation One TV soundbar. While watching a
film, the audio will cut out for maybe half a second every 20 minutes or
so. Possibly relevant detail:

The BaseStation is connected directly to the TV with an optical cable;
The cut in sound never happens in the same place twice;
It also happens when optically connected directly to the Blu-ray player;
The BaseStation has replaced an AV amp, which was also optically linked
to the TV, and had no issues.

Any ideas please?

The one idea that strikes me immediately is to take it back to the
shop. If you have checked that the optical fibres are properly plugged
in you've pretty much exhausted all the fault-finding you can do.

d

On Sat, 23 May 2015 08:23:16 +0100, "Brian-Gaff"
wrote:

All sorts of funnies can occur with wireless connected speakers though, most
due to congestion of the band used.
Bring back wires.
Brian

I hope congestion is not a problem in a fibre optics link...

d

In article , RJH
wrote:
Not sure if anyone can give me any pointers to diagnose the following
issue:

I recently bought a Tannoy BaseStation One TV soundbar. While watching a
film, the audio will cut out for maybe half a second every 20 minutes
or so. Possibly relevant detail:

The BaseStation is connected directly to the TV with an optical cable;
The cut in sound never happens in the same place twice; It also happens
when optically connected directly to the Blu-ray player; The BaseStation
has replaced an AV amp, which was also optically linked to the TV, and
had no issues.

Any ideas please?

In the past I've had *occasional* dropouts when the optical 'fibre' was
either fairly lossy and/or made poor connections. Have you tried changing
the optical cable to a different design - perhaps shorter?

Beyond that, may be a fault in the device.

Jim

--
Please use the address on the audiomisc page if you wish to email me.
Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm
Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html
Audio Misc http://www.audiomisc.co.uk/index.html

On 22/05/2015 19:14, Don Pearce wrote:
On Fri, 22 May 2015 18:09:46 +0100, RJH wrote:

Not sure if anyone can give me any pointers to diagnose the following issue:

I recently bought a Tannoy BaseStation One TV soundbar. While watching a
film, the audio will cut out for maybe half a second every 20 minutes or
so. Possibly relevant detail:

The BaseStation is connected directly to the TV with an optical cable;
The cut in sound never happens in the same place twice;
It also happens when optically connected directly to the Blu-ray player;
The BaseStation has replaced an AV amp, which was also optically linked
to the TV, and had no issues.

Any ideas please?

The one idea that strikes me immediately is to take it back to the
shop. If you have checked that the optical fibres are properly plugged
in you've pretty much exhausted all the fault-finding you can do.


Yes, will do, just wanted to rule anything else out. Tried a different
cable - same.


--
Cheers, Rob

On 23/05/2015 08:23, Brian-Gaff wrote:
All sorts of funnies can occur with wireless connected speakers though, most
due to congestion of the band used.
Bring back wires.
Brian


We,, this is an optical connection . . .

But I have read good reviews of the Dynaudio wireless speakers - maybe
they have it cracked?

--
Cheers, Rob

On 23/05/2015 08:21, Brian-Gaff wrote:
Does the sound have any disruptions just as it goes and comes, i.e.
spitting or clicks?
I have heard this kind of thing when the signal is almost out of lock or
weak. If so then this points to the cable or other parts of the optical
link. the only other thing that springs to mind is mains borne interference
of some kind. One assumes that the sound from the TV itself is not now doing
the same, assuming the set allows both its own sound and other devices to
function at the same time.


It's just on/off for a split second - no crackles. Never noticed it on
the TV, so I'd guess there's something going on with the optical
connection/gubbins.

--
Cheers, Rob

On Sat, 23 May 2015 11:02:41 +0100, Jim Lesurf
wrote:

In article , RJH
wrote:
Not sure if anyone can give me any pointers to diagnose the following
issue:

I recently bought a Tannoy BaseStation One TV soundbar. While watching a
film, the audio will cut out for maybe half a second every 20 minutes
or so. Possibly relevant detail:

The BaseStation is connected directly to the TV with an optical cable;
The cut in sound never happens in the same place twice; It also happens
when optically connected directly to the Blu-ray player; The BaseStation
has replaced an AV amp, which was also optically linked to the TV, and
had no issues.

Any ideas please?

In the past I've had *occasional* dropouts when the optical 'fibre' was
either fairly lossy and/or made poor connections. Have you tried changing
the optical cable to a different design - perhaps shorter?

Beyond that, may be a fault in the device.

Jim

The idea of needing a shorter optical fibre feels wrong. I use fibres
that run for hundreds of miles with almost no signal loss, and here
are these things that are struggling to go a few feet. I know they are
not much more than bits of plastic - probably a bit like strimmer
cords - but it is still all wrong.

d