Good or bad experience?

In article , Mr_Reece mr_reece@REMO
VEYHEOBVIOUShotmail.com writes
Good or bad experience?



Good, not cheap, but competent as it should be....
--
Tony Sayer

I was not terribly impressed by them.
I am coming to the view that it is almost always better to buy well
reviewed, and carefully personally auditioned, modestly-priced non-British
equipment, and to chuck it when it fails, than to pay the large premium for
top name equipment which involves such an investment that upon failure
servicing is the only possible economically viable solution. The difference
in sound is minimal at most.
The best ever service dept. I have dealt with is Yamaha (UK), and there is
certainly nothing cheap sounding about most TEAC, Sony, NAD equipment.
JB

In article , db
writes
I was not terribly impressed by them.
I am coming to the view that it is almost always better to buy well
reviewed, and carefully personally auditioned, modestly-priced non-British
equipment, and to chuck it when it fails, than to pay the large premium for
top name equipment which involves such an investment that upon failure
servicing is the only possible economically viable solution. The difference
in sound is minimal at most.
The best ever service dept. I have dealt with is Yamaha (UK), and there is
certainly nothing cheap sounding about most TEAC, Sony, NAD equipment.
JB



Well do beg to differ there. I've had my ESL63's since 1981 and they've
been back say three/four times for repairs and upgrades, and in each
case I've been quoted on the price and the repairs have been done very
quickly, but then again I'm only some 30 mins away by car.

As to amps etc no real experience, just bought some spares which were
reasonably priced, and had lots of good advice free of charge over the
years.

Sorry but I'm starting to think by cheap and throwaway isn't a good idea
anymore ,unless we really want more and more landfill tips

So a pair of speakers that have been in service for 22 years and are
still every bit as good as they were when built, and still have years of
life left yet isn't to my mind a bad investment.

Mind you the Spendor BC1's I have are now some 34 years young and are
still fine and wind and limb


Not to mention a couple of old 33/303 units....
--
Tony Sayer

In article ,
db wrote:
The best ever service dept. I have dealt with is Yamaha (UK),

Not the same division, but I found them the worst company I've ever tried
to deal with when an expensive SCSI little used CD-W died just outside
warranty.

I'll never buy *anything* from them again.

--
*If love is blind, why is lingerie so popular?

Dave Plowman London SW
To e-mail, change noise into sound.

In article , tony sayer

wrote:
In article , db
writes
I was not terribly impressed by them. I am coming to the view that it
is almost always better to buy well reviewed, and carefully personally
auditioned, modestly-priced non-British equipment, and to chuck it when
it fails, than to pay the large premium for top name equipment which
involves such an investment that upon failure servicing is the only
possible economically viable solution. The difference in sound is
minimal at most. The best ever service dept. I have dealt with is
Yamaha (UK), and there is certainly nothing cheap sounding about most
TEAC, Sony, NAD equipment. JB



Well do beg to differ there. I've had my ESL63's since 1981 and they've
been back say three/four times for repairs and upgrades, and in each
case I've been quoted on the price and the repairs have been done very
quickly, but then again I'm only some 30 mins away by car.

Well, now that Concord is no more, I'm rather further than 30 mins from
Quad. However I was quite happy with their service when I had my 67
repaired a few years ago.

I also contacted them about the faint noises one of ESL63's now make, and
they gave me a very sensible dialogue as we discussed if any actual service
was required.

So a pair of speakers that have been in service for 22 years and are
still every bit as good as they were when built, and still have years of
life left yet isn't to my mind a bad investment.

Agreed. In fact, I also bought a pair of 988's a while ago simply on the
basis of wanting a new pair of speakers similar to my 63's. Very pleased
with both the old speakers and the new ones.

Not to mention a couple of old 33/303 units....

Can't comment on what you haven't mentioned. :-)

My only real complaint about Quad service is that they have become much
more reluctant than in the past to provide technical manuals or circuit
diagrams. However it looks like that this may simply be that their own
documentation is less comprehensive than used to be the case. I managed to
get a copy of the 988 diagrams a while ago, and they are much less well
drawn than previous generations of diagrams.

Slainte,

Jim

--
Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm
Audio Misc http://www.st-and.demon.co.uk/AudioMisc/index.html
Armstrong Audio http://www.st-and.demon.co.uk/Audio/armstrong.html
Barbirolli Soc. http://www.st-and.demon.co.uk/JBSoc/JBSoc.html

On Tue, 27 Jul 2004 22:04:04 +0100, Mr_Reece
wrote:
Good or bad experience?

In my recent experience of having a Quad 67 CD player serviced, their
service department is (still, following years of long tradition)
excellent.

--
Anthony Edwards

"Mr_Reece" wrote in message
...
Good or bad experience?


Had 33/303's serviced 2 years ago.
Quiet efficiency. Absolutely no problem.

Alan

Mr_Reece wrote:
Good or bad experience?


Had my 22, 2x MAII serviced a few years ago - very impressed with service.
Dave