Dave Plowman (News) wrote:
In article ,
Rob wrote:
Seems amazing value - labour fixed at £48 plus VAT whatever needs doing,
plus parts. Last time I took something in for repair to a local place it
cost £50 just for them to look at it.

Not really - if you are dealing with the same products all the time you
will have all the required test rigs, spares and expertise to hand. Plus
you can site your factory in a cheaper area than the local high street.

Not knocking Quad of course - so few others offer anything like such good
service.


I think Sugden might. I bought one of their amps, must have been 30
years old, with a very recent service/repair receipt for 50-odd UKP.

I remember taking a pair of ELS 57 for repair - you could pre-book a same
day while you wait service. Some 30 years ago. The 'golden ears' who
assessed the speaker's condition was a large lady wearing a turban. She
played various types of music through them from a Brenel 1/4" tape machine
running at 15ips. And after giving her verdict recommended a local pub
while she saw to the repairs.


Nice one!

I respond to that. I just don't think I can get the same level of
care/service from my experience of local repair people. When my 50UKP
deposit amp was fixed, he simply bypassed the on/off switch (I think - I
don't know exactly what he did) so it was on all the time and charged me
70UKP. The amp failed again a couple of weeks later, and at that point I
gave up.

I'd happily pay a local artisan if I could find one and I thought they
could do a decent job.

Rob