Rob wrote:
Phil Allison wrote:
"Rob"
Thanks Mike - I've just had a confirmation from Quad that that is,
indeed, the deal.

Seems amazing value - labour fixed at £48 plus VAT whatever needs
doing, plus parts. Last time I took something in for repair to a
local place it cost £50 just for them to look at it.


Sorry, for clarity. Seems amazing value to me based on my experience of
getting stuff fixed, not anyone else.


** Return to factory service is NOTHING like what your local repair
tech has to do in order to fix something.

For one, the factory generally has the needed PCBs, on hand, aplenty.

For another, they will not bother attempting the time consuming,
highly skilled job of diagnosing exactly which components are faulty
- but rather will have low skilled " monkeys " swap PCBs about until
it goes again.


I'll be disappointed when they do that Phil. I have no experience of
dealing direct with Quad or any manufacturer. The issue is - they'd be
pretty stupid to try it on. They ask for no money up front - they give a
quote. I can say yes or no.
Phil of course is so far off the mark it is laughable. Quad service dept
isn't staffed by low skilled "monkeys" - I have met most of them and they
are technicians - in fact quite a few came up through the ranks and one or
two in particular were part of the production team when the 34 was being
built. Fortunately they don't repair toasters - they leave that to the
unqualified, unskilled repairers in Sydney.

There are only two PCBs a '34 that I can see, and one of those is the
phono daughter board.

Yours is an interesting theory. I'll report back to the NG. If it's much
over 120UKP Jim can have it for 30UKP :-)

Rob