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service?
"Jim Lesurf" wrote in message
... I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Well my Ricoh Caplio R7 camera can record sound. I bought it q4 2007, in January 2008 the lens would not open properly, so because I wanted repaired quickly, I took it to some Ricoh Agent in/near Dartford or Gravesend from where it then went to Germany. It was repaired in a day or two and then returned by courier to me. Two years later the lens failed again. (whilst taking an almost identical picture). I was not in such a hurry, but this time I was emailed a label and told to arrange collection by a carrier. The camera again went to Germany where it was repaired in a couple of days and returned to me. I was not charged which was nice. -- Michael Chare |
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