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service?
I'd be interested to know if anyone here has in recent years returned any
audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Asking because I've sent something back for service/adjustment/repair and it seems to be taking longer than I'd expected. Back in ye olde days at Armstrong we generally fixed/serviced sets sent back in no more than 48 hours! This is something that audio mags generally don't cover as they just tend to look at the items, not at reliability or service. Slainte, Jim -- Please use the address on the audiomisc page if you wish to email me. Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html Audio Misc http://www.audiomisc.co.uk/index.html |
service?
In article ,
Jim Lesurf wrote: I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Asking because I've sent something back for service/adjustment/repair and it seems to be taking longer than I'd expected. Back in ye olde days at Armstrong we generally fixed/serviced sets sent back in no more than 48 hours! Probably didn't have to go back to China in those days...;-) -- *The more I learn about women, the more I love my car Dave Plowman London SW To e-mail, change noise into sound. |
service?
In article , Dave Plowman (News)
wrote: In article , Jim Lesurf wrote: I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Asking because I've sent something back for service/adjustment/repair and it seems to be taking longer than I'd expected. Back in ye olde days at Armstrong we generally fixed/serviced sets sent back in no more than 48 hours! Probably didn't have to go back to China in those days...;-) In my particular case the service people are in England. Mind you, from where I live I guess that may class as 'abroad'... :-) Slainte, Jim -- Please use the address on the audiomisc page if you wish to email me. Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html Audio Misc http://www.audiomisc.co.uk/index.html |
service?
My Pure sonus 1 took a month and arrived minus some feet it had to start
with. Brian -- Brian Gaff - Note:- In order to reduce spam, any email without 'Brian Gaff' in the display name may be lost. Blind user, so no pictures please! "Jim Lesurf" wrote in message ... I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Asking because I've sent something back for service/adjustment/repair and it seems to be taking longer than I'd expected. Back in ye olde days at Armstrong we generally fixed/serviced sets sent back in no more than 48 hours! This is something that audio mags generally don't cover as they just tend to look at the items, not at reliability or service. Slainte, Jim -- Please use the address on the audiomisc page if you wish to email me. Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html Audio Misc http://www.audiomisc.co.uk/index.html |
service?
In article , Jim Lesurf
scribeth thus I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Used Quad service for the ESL's around 4 years ago, not cheap but very well done tho!. Seem to remember it was around 3 days to do.. Asking because I've sent something back for service/adjustment/repair and it seems to be taking longer than I'd expected. Back in ye olde days at Armstrong we generally fixed/serviced sets sent back in no more than 48 hours! This is something that audio mags generally don't cover as they just tend to look at the items, not at reliability or service. Slainte, Jim -- Tony Sayer |
service?
In article ,
tony sayer wrote: In article , Jim Lesurf scribeth thus I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Used Quad service for the ESL's around 4 years ago, not cheap but very well done tho!. Seem to remember it was around 3 days to do.. They used to offer a 'while you wait' service. Went to the factory with a mate to have his done - must be 30 odd years ago. -- *I used up all my sick days so I called in dead Dave Plowman London SW To e-mail, change noise into sound. |
service?
In article , Brian Gaff
wrote: Yes, I know. I have an old Armstrong tuner, but its beyond repair, its got the dreaded transister death common of Mullard types of the day. Have you checked with either Mike Solomon or AHVS? They can usually repair such items. Slainte, Jim -- Please use the address on the audiomisc page if you wish to email me. Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html Audio Misc http://www.audiomisc.co.uk/index.html |
service?
In article , Dave Plowman (News)
wrote: In article , tony sayer wrote: In article , Jim Lesurf scribeth thus I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Used Quad service for the ESL's around 4 years ago, not cheap but very well done tho!. Seem to remember it was around 3 days to do.. They used to offer a 'while you wait' service. Went to the factory with a mate to have his done - must be 30 odd years ago. FWIW Armstrong also would do that if the repair/service could be diagnosed to be something which could be done quickly enough. Or sometimes, "come back after lunch". By contrast I sent back an item for service/adjustement that got to the makers at the start of last week. When I phoned yesterday (i.e. 8-9 days later) I was told "No-one has looked at it yet" and "we generally take 2-3 weeks". That isn't exactly a disaster, but it does make me wonder why even getting around to looking at the item should take so many days. Set me wondering if this was now 'normal' and if so, why? Slainte, Jim -- Please use the address on the audiomisc page if you wish to email me. Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html Audio Misc http://www.audiomisc.co.uk/index.html |
service?
"Jim Lesurf" wrote in message ... In article , Dave Plowman (News) wrote: In article , tony sayer wrote: In article , Jim Lesurf scribeth thus I'd be interested to know if anyone here has in recent years returned any audio kit back to a UK maker for service/repair. And if so, how long the process took, was the job done well, etc... Used Quad service for the ESL's around 4 years ago, not cheap but very well done tho!. Seem to remember it was around 3 days to do.. They used to offer a 'while you wait' service. Went to the factory with a mate to have his done - must be 30 odd years ago. FWIW Armstrong also would do that if the repair/service could be diagnosed to be something which could be done quickly enough. Or sometimes, "come back after lunch". By contrast I sent back an item for service/adjustement that got to the makers at the start of last week. When I phoned yesterday (i.e. 8-9 days later) I was told "No-one has looked at it yet" and "we generally take 2-3 weeks". That isn't exactly a disaster, but it does make me wonder why even getting around to looking at the item should take so many days. Set me wondering if this was now 'normal' and if so, why? Slainte, Jim -- Please use the address on the audiomisc page if you wish to email me. Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html Audio Misc http://www.audiomisc.co.uk/index.html I sent my Meridian 206 back to them a year or so ago as I suspected a weak laser. It was returned within two or three days, was told the laser was still in-spec, no charge. I had previously sent back my Meridian 204 tuner as the control panel stopped working. Again returned with a few days, and with a perfectly sensible charge. I have no negative comments whatsoever about Meridian's service. S. |
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